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Virudhunagar, Tamil Nadu, India

FAQ's

You can call our customer care number – 98949 43022 or email your queriers to online@idhayam.com

If you have placed your order through this website,  you may track your order in the below link :

Track Order

We offer free shipping on all orders in India. Your products are shipped from our warehouse in Bengaluru and our standard shipping option delivers in 1-3 business days for most Metro and inner-regional postcodes. However due to lockdown is various states, deliveries can be delayed by few more days.

Yes – all prices are displayed in Indian Rupees, including GST.

Yes, you can send your order to another address other than your registered address by changing your address before checkout.

As a member you can:

  • Check out faster when making a purchase.
  • Check the status of your orders.
  • See any of your past orders.
  • Change your account details, including password.

When you have successfully completed your order, you will receive a confirmation email within 15 – 30 minutes. If you don’t receive an email, please get in touch with our customer service team. Be sure to check your spam/junk folder first!

Unfortunately, once your order has been placed we are unable to cancel or change your order. However, once you have received your goods you can return if the goods are damaged. Please see our Returns Policy for more details.

You can communicate to customer care through mail (online@idhayam.com) or call (98949 43022) to place return queries and upon considerations you can send it across or we will be collecting it again which will be decided by customer care team.

We accept payment via VISA, MasterCard, RuPay, Internet Banking and Cash on Delivery.

We are strongly committed to protecting your privacy and providing a safe and secure online experience. We have taken measures to ensure that your credit card and personal details are kept safe at all times.

No, we don’t save any of your payment details, which means you will have to enter them each time you place an order, but at least you know there’s no risk.